As a company grows, order fulfillment services can help keep the company focused and on target to reach its goals. In the age of the Internet, it is only normal for a local business to grow nationally or even globally. Utilizing a professional order fulfillment services company like Bergen Logistics will help keep the company ahead of the game and allow it to continue to grow.
You are ready to sell online, but are you ready to handle all those orders? You have spent time developing your eCommerce website, and you have plowed a great deal of effort into marketing your online presence.
But what happens when the orders start pouring in? How will you fulfill them all and, at the same time, maintain good customer relations and create a positive impression so that buyers return in the future?
Often online sellers think that the do-it-yourself system is the more economical alternative. But is it? More and more businesses are outsourcing various aspects of their daily routines these days, and the reason for this is that it can provide substantial cost savings.
- What is your average order turnaround time? If it was shorter, would more customers return rather than defect to a competitor who can supply them faster?
- How much are you spending on printing invoices and dispatch paperwork? What do you think your average wastage is through print problems and errors? Now, what do you think your expenditure on paperwork is?
- Do you employ packing staff? Are they busy all the time, or are you paying them during slower periods when you could do without their services?
- How much are you spending on postage? Are you in a position to negotiate postage discounts?
- If you could spend less time on order fulfillment, would you be freed up to market your business? Would you be able to increase your turnover as a result?
Do you still think DIY order fulfillment is a more economical option? Outsourcing to an eCommerce fulfillment specialist could completely change the way your business functions: for the better.
They can take the weight off burdened shoulders by managing the entire process, from the point of order acceptance and payment to the moment the package goes out of the door.
Their systems are professional and efficient and create a slick image for your company, making it one that buyers will return to and recommend to others.
What is more, you only pay them for the work they do, so if your sales are experiencing a seasonal low, you won’t be paying staff to do anything!
Tips To Hire The Right Outsourcing Contractor:
Outsourcing is quite an efficient task for business growth, but you should choose the right outsourcing company. There are a lot of determining factors that must be considered before confirming employment.
The worst-case scenario is that the company will be inefficient and do damage to your brand’s reputation – something no business can afford to have happened.
Geographic Extent For Order Fulfillment Services:
One thing that a pick and pack business should do is fully cover the geographic extent of the primary business’s customer base. The wider the range, the better. This will ensure that new services will not have to be hired should the consumer base expand.
It will also make certain that no business with any customer will be lost due to insufficient availability in a reasonable location.
It is also a good idea to make sure that the business that is employed is an experienced one. For lots of small orders, picking and packing can be a meticulous process.
In the meantime, the company must also make sure that the orders are packaged and processed correctly and that the inventory is updated regularly.
This is a process that must be perfected, and an inexperienced service may not be as efficient as possible.
Wide Range Of Services:
Finally, the primary business should look over the variety of services that the pick and pack agency provides. They should be able to make changes to labels or provide other minor alterations if this will be necessary.
Otherwise, the process can become more expensive if regular shipments back and forth need to be made. It is best to have the employed company take care of as many of the jobs as possible to ensure maximum efficiency.
The order fulfillment contractors must also offer subscription box fulfillment services. These are just a few tips for making sure that you get the maximum possible efficiency for the cost of the order fulfillment services.
If a company is going to outsource, it should be because the outside business can do the jobs more cost-effectively. Geographic coverage, experience, and versatility are three things that any outsourced company should have to offer.